For Robyn, being a Property Management Consultant is as much about people as it is about houses. That’s kind of a cliché, but after 15 years in the property management game, that’s exactly what she’s discovered.

“Relationship is everything in the property space. It all comes down to trust. When a landlord places a property in my care, they’re relying on me to look after their biggest asset. That’s quite something. When they live out of town, they depend on me even more, especially when lockdowns restrict travel. I understand what property owners need, which is why I always do the best I can for them.”

Robyn’s clients know this about her. “Robyn is professional, very quick and easy to communicate with. We have full trust in how she manages our property and would definitely recommend her to family and friends.”

For Robyn, the other half of the property relationship is with the tenants. Her connection with these folk runs even deeper.

“I’ve had some tenants in a property for 12 years. You really get to know someone over a period like that. You learn about their families, their jobs, their passions. I’ve even become someone they share their troubles with. My job is far more than just managing properties.”

To keep both groups satisfied, Robyn relies on strong organisational skills and the no-nonsense attitude she learned from her rural upbringing.

“In my experience, people appreciate it when they know where they stand, and it gives them permission to be upfront with me. I like that. I can do a better job for landlords and tenants when everything is out on the table.”

During her years in property management, one thing never fails to give Robyn a lift: seeing tenants move from renting a house to owning a home.

“I enjoy helping people find a home to rent. But it’s especially rewarding seeing them transition into owning their own home.”

When Robyn isn’t keeping clients happy in the property market, she’s at home in Te Awamutu with her own large family. With four adult children and six grandkids to watch over, life is pleasantly busy. When space does open up, Robyn’s happy place is in the garden, or a good book.